Tailored Assistance for You and Your Guests

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Planning a destination wedding in Italy is a dream — but managing the details for dozens (or even hundreds) of guests can quickly become overwhelming.

At Castello di Petrata, we want your experience to be seamless, stress-free, and unforgettable from start to finish. That’s why we’ve created our dedicated Concierge Service, available exclusively to couples who wish to offer their guests a true five-star experience during their stay in Umbria.

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By choosing this service, you'll unlock a dedicated personal concierge team ready to support both you and your guests (for all of them, not just for the ones staying at the Castle) — before, during, and even after the wedding celebration.

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What’s Included?
 

Dedicated Concierge Email
You’ll receive a custom email address that you can share on your wedding website, invitation suite, or WhatsApp groups. Your guests will have a direct point of contact to ask questions, make requests, and receive assistance — without overwhelming you with messages.

 

Pre-Wedding Guest Assistance

Hotel recommendations and room bookings for days before/after the wedding

Custom itineraries for couples or groups arriving early or staying longer

Reservation management (restaurants, activities, private guides)

 

Seamless Travel Coordination

Private airport transfers (Rome, Florence, Perugia, etc.)

Train station pickups and chauffeured car service

Group transportation to/from events or other locations

Custom arrival instructions and check-in support

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Travel Planning for Every Guest
Your guests will receive local guidance and support, just like they would at a luxury hotel:

Suggestions for places to visit, local restaurants, wineries, and hidden gems

Booking of local experiences: cooking classes, wine tastings, spa visits, bike tours

Recommendations for cities to explore before or after the wedding (Rome, Florence, Siena, Assisi, and more...)

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In-Stay Assistance
During your wedding days, our concierge team will be available to your guests for:

Last-minute transportation

Special meal requests or restaurant bookings

Urgent shopping needs

General support to make their stay smooth and enjoyable

 

Pre/Post Wedding Events (Optional Add-On)
Upon request, we’ll help you plan additional experiences for your guests — welcome cocktails in Assisi, rehearsal dinners in secret hilltop locations, farewell brunches, private boat tours on Lake Trasimeno, or curated cultural experiences in the heart of Umbria.
 

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A Gift to Your Guests — and Peace of Mind for You

This service is not only a gesture of care toward your guests, but also a way to preserve your own energy and peace of mind. Instead of receiving endless texts and calls from friends and relatives asking:

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"How do I get from Rome airport to the venue?"
"Can you recommend a place for lunch the day before the wedding?"
"Is there a taxi I can call for my departure?"

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…you can simply respond:

"Please contact our concierge — they will take care of everything!"

 

 

Why Couples Love This Service?

It relieves the logistical pressure from the bride and groom

Guests feel pampered and cared for, from the moment they land

It turns a wedding into a destination experience

It allows your planner to stay focused entirely on your wedding

It reflects the spirit of Italian hospitality with warmth and efficiency
 

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If you'd like to add this service to your wedding package, just let us know — we’ll be happy to include it and begin preparations.